Resolving Conflict at Home, School and Work Respect for Self and Others
Series Slide 27
Seek and find areas of agreement.
Conflicts often escalate when the parties believe the gap between is widening. Identifying and acknowledging areas of agreement whether they involve perceptions, emotions, opinions, or options will aid you in getting to resolutions.
Skilled mediators always start by finding common ground. Then, they move on to negotiate differences.