Self-Guided Lecture

Resolving Conflict at Home, School and Work
Respect for Self and Others

Series Slide — 6

Some Communication Guidelines
which may
reduce the need for anger.
  • It is impossible not to communicate.

  • Communication happens whether words are shared or not.
  • Silence — a powerful form of communication. Silence speaks volumes, but interpretation is left to the receiver. If you want to get your message through, words must be used.


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